Viasat customers must sign Viasat's Customer Agreement. However, your service terms may vary. Depending on the Viasat Internet service plan options available at your location, you either commit to (1) a month-to-month service term, which you may cancel at any time, (2) a 24-month service term, or (3) if you are on a Connection 25 or Voice-Only Connection service plan, a 12-month miminum service term. If you disconnect before the end of the applicable 24- or 12-month minimum service term, you may be charged early termination fees. 

The Business Added Choice plan comes with no annual contract. Cancel any time with no early termination fee!

The installation process is quick and easy. A certified professional technician will install the equipment and activate the Viasat Internet service at your business location. The technician must be able to access your property using a standard company vehicle to complete your installation. Viasat customers cannot install their own satellite dishes. Installation requires a trained technician to make sure the dish is pointed at the satellite accurately and to verify that all connections are properly made. Installation typically takes 2-3 hours. A Viasat-certified technician will discuss site requirements with you, such as a clear line of site to the southern sky, and will help you choose the best location for the dish. Someone over the age of 18 must be present during installation.

If your business is in a leased or shared building, you will need to check with your landlord to see if they allow the Viasat satellite dish. The Viasat dish is governed by the FCC Over-the-Air Reception Devices (“OTARD”) Rule. The Viasat dish has the same classification as other satellite dishes like satellite television dishes. It can usually be mounted unless your landlord specifically prohibits dishes of any kind.

Viasat Business Internet is a great option as a primary or backup connection. Where cable and fiber are unavailable, Viasat provides primary internet to customers in many different industries. When businesses use other connection types for their primary internet, Viasat can be a great backup solution to help businesses stay online when terrestrial internet services are disconnected by outages, disasters, or local infrastructure issues.

Business apps that meet the classification of one of the following categories of internet content are included (but not limited to): web browsing and web-based tools (e.g., Google, Microsoft Office 365, Adobe Creative Suite), bulk transfers (e.g., Dropbox, SharePoint), real-time communications (e.g., Zoom, Slack, Microsoft Teams), network storage (e.g., iDrive, SharePoint), social networking (e.g., Facebook, LinkedIn, minus video streaming), VPN, or email. Please speak with a customer service representative to be sure applications qualify, and request to add an application if it is not included, but falls under one of the above-mentioned categories. Learn more here.